Privacy Policy

Vica Power Limited is the data controller for personal data collected through this website.

What we collect

• Order details: name, email, phone, delivery address, items purchased, and price paid.
• Payment is processed by PayPal; we never receive or store your card number or PayPal login credentials.
• Basic site analytics (page views, referrer) if Google Analytics is enabled for this site — you'll see Google's own cookie/consent notice if so.

Why we collect it

To fulfil your order, issue an invoice, provide customer support, and meet our accounting and tax record-keeping obligations.

How long we keep it

Order and invoice records are kept for at least 6 years to meet UK tax record-keeping requirements. Analytics data, where collected, is retained per Google Analytics' standard retention settings.

Who we share it with

PayPal (to process your payment) and, where applicable, our couriers or delivery partners (to fulfil non-battery shipments). We do not sell your data to third parties.

Your rights

You can ask us to access, correct, or delete your personal data, subject to our legal retention obligations (e.g. we can't delete data we're required to keep for tax purposes). If you're unhappy with how we've handled your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

Vica Power Limited